Shipping policy
Processing Time
Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, promotions, or periods of high demand, processing times may be slightly longer.
Shipping
We currently ship from Sweden.
Estimated delivery times:
- Sweden: 2–5 business days
- European Union: 5–10 business days
- United Kingdom: 5–10 business days*
- Norway: 5–10 business days*
- International: Delivery times vary depending on destination.
Delivery times are estimates only and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email with tracking information (where available).
Customs, Duties & Taxes
For orders shipped outside the European Union, including the United Kingdom and Norway, customs duties, import taxes, VAT, or other fees may apply depending on your country's regulations.
These charges are the responsibility of the customer unless otherwise stated.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
We cannot be responsible for delays, additional shipping costs, or lost parcels resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Shipments
If your order appears to be delayed or lost, please contact us at hello@nalinails.com.
We'll work with the shipping carrier to investigate the shipment and do our best to resolve the issue as quickly as possible.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and include photographs of both the packaging and the contents so we can assist you.
Questions
If you have any questions regarding shipping, please contact us at: